↝TheCart Network
Partner Terms & Data Processing
Effective 20 August 2026
These terms govern your use of the TheCart Network app and set out exactly what data we access from your Shopify store, why we use it, and how we protect it. By installing the app you agree to these terms.
1. What TheCart does for you
- Features your live products in personalised recommendations to relevant, in-app shoppers, matched to their style, gender and budget.
- Drives qualified traffic to your store through tracked links.
- Tracks the sales we refer and reports them to you, so you only pay for sales we actually drive.
2. What data we access from your store
- Products (titles, prices, images, availability), used only to display and recommend your live, in-stock catalogue inside TheCart.
- Orders, but only the order id, order total, currency, and our own referral click id carried on the order. We use these solely to attribute referred sales and calculate commission.
We never access your customers' personal data. No name, no email, no phone number, no address. Attribution is by referral link and order value only. We do not request the Shopify protected customer fields (Name, Email, Phone, Address).
3. Why we process it
Order and product data are processed for three purposes only: featuring your products in recommendations, attributing the sales we refer, and measuring those conversions. We do not use your data for any other purpose, and we do not sell it.
4. Who we share it with
We use a small number of trusted sub-processors to run the service:
- Meta Platforms (Conversions API), to measure the conversions we drive. We send the order value attributed to our own referred shopper, never your customer's personal details.
- Fly.io, our hosting and database infrastructure provider.
5. How we protect it
- Encrypted in transit (TLS/HTTPS) and at rest (encrypted storage volumes).
- Access is limited to the systems and staff that need it to run the service.
- Your Shopify access token is stored securely and is used only to read the data described above.
6. How long we keep it, and deletion
- Order and conversion records are kept only as long as needed to reconcile and pay commission.
- When you uninstall the app, your access token is immediately revoked and cleared.
- We honour Shopify's mandatory data-erasure webhooks. On a shop-redact request we delete your shop record and synced products; on a customer-redact request we remove the related order records.
7. Your control
You can disconnect at any time by uninstalling the app from your Shopify admin. You may also contact us to request deletion of your data.
8. Commission and payment
- You pay 10% commission on TheCart-attributed sales only. You pay nothing on sales from your own channels or any traffic we did not drive.
- Attribution is last click, 30-day window, calculated on the order subtotal (excluding shipping, taxes, and refunded or cancelled items).
- Subscription plans (Free or Priority Partner) are billed through Shopify's Billing API. You approve any charge on Shopify; we never see your card.
- We never interfere with your other affiliate partners. If a sale is also claimed by another affiliate or network you work with, it is resolved by your standard last-click attribution and deduplication - we never adjudicate in our own favour. We will never ask you to cancel, reverse, or reduce another partner's commission in our favour, and never to reverse a commission on the basis that we also claimed the sale.
- One referral fee per sale. Where you work with us both directly and through an affiliate network, we route each sale through a single best-placed channel, so you are never charged twice for the same order. This concerns only sales we route - it never displaces or reduces another affiliate. Where another partner genuinely earned the last click, they keep the sale and we do not bill for it.
9. Term and termination
These terms run from install until terminated. Either party may end them at any time (you by uninstalling). On termination your products are removed from TheCart, and any commission accrued up to that date remains payable.
10. Contact
Questions about these terms or your data: alexcavadias@thecart.online. For how we handle shoppers' data, see our privacy policy.